Subject: Tech Support Candidate - Vibhor Kohli
From: Vibhor Kohli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 08:18:52 -0500

| | Tech Support Test

Name | Vibhor Kohli
E-mail | [email-masked]
Phone Number | (91) 9871039905
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | janakpuri
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | tbo | cse | | 34
Previous Employer 1 | igt | csa | | 30
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first we have to check what is the error coming and why is it coming then accordingly that we can do troubleshooting then after we can restart the computer then it will be sorted.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first we have to open a Bluetooth device to connect with the phone and we have to check the range of device then we can connect and it will be done.
What according to you makes you a good candidate for customer service or technical support job? | well i am very hardworking and dedicated person towards my work so i do have a good experience in customer service so if i will get a chance i will make sure i will put all my efforts to make my this organization more progressive.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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