Subject: Tech Support Candidate - Man singh Saini
From: Man singh Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 08:00:41 -0500

Tech Support
Test

Name

Man singh
Saini

E-mail

[email-masked]

Phone Number

(0144) 7737567812

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

alwar rajasthan

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Inspirisys solutions limited

Engineer - Technical Support

March
2018 to till date

17000

Previous Employer 1

SYSNET GLOBAL TECHNOLOGY PVT
LTD

Customer Support Engineer

March 2015 to nov 2017

10000

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat
Used a case
management tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

working

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Touch and hold Bluetooth Tap Pair new device.
If you don't find Pair new device, check under "Available devices" or tap More.
Refresh.

Tap the name of the Bluetooth device you want to pair with your device.

Follow any on-screen instructions.

What according to
you makes you a good candidate for customer service or technical support
job?

yes

On a scale of 1 - 5 please rate your fluency in spoken
English

3