Subject: FW: Tech Support Candidate - Sayed Jafri
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 2 Mar 2021 13:00:18 +0000

Very high salary expectations, not suitable for a manager either. Reject for now

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 24 February 2021 at 4:03 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Sayed Jafri

Not Picking

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 24 Feb, 2021, at 14:37, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

First round…check salary expectations

From: Sayed Jafri <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 24 February 2021 at 2:11 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sayed Jafri

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sayed Jafri
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9899786423
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gurugram
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Product support
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        sofcon system India Pvt ltd     Project Engineer        Apr 2012        16000
Previous Employer 1     Atlas Copco India Ltd   Service Specialist      Nov 2020        75000
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) check for the correct website if any typo error
2) check for the internet connectivity
3) check wifi or LAN is connected for point 2
4) If point 3 is okay then open other websites or pages
5) if point 3 is not okay then check correct internet connection or settings
6) if internet okay then check for the error number
7) according to the error will follow further
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) power up speaker
2) enable the bluetooth of speaker
3) enable the bluetooth on mobile
4) search the speaker name/ID and select
5) pair with speaker
What according to you makes you a good candidate for customer service or technical support job? - Rich amount of experience
- supported customer on site and remotely
- production support also done
- leading team of more than 10 engineer
- supported team till level 2 for application level and at product level
- good analytical thinking
- team player
- key account management
- project handling and planning
- product support at all India level
On a scale of 1 - 5 please rate your fluency in spoken English  5