Subject: Tech Support Candidate - PANKAJ TIWARI
From: PANKAJ TIWARI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 07:40:26 -0500

Tech Support
Test

Name

PANKAJ
TIWARI

E-mail

[email-masked]

Phone Number

(63877) 97023

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Noida sector 2

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

DECOR HOME INDIA PVT LTD

SITE ENGINEER

7 SEPTEMBER
2019

20000

Previous Employer 1

GAIL INDIA LIMITED NOIDA

SITE
ENGINEER

25 JULY 2020

22500

Previous Employer 2

ABT BUILDER AND TRADERS PVT
LTD

SITE ENGINEER

CURRENTLY WORKING NOW

23000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

CHECK THE LOGIN ID AND SERVER
ID

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

ON THE MOBILE AND OPEN THE SET

What
according to you makes you a good candidate for customer service or technical
support job?

YES

On a scale of 1 - 5
please rate your fluency in spoken English

5