Subject: Tech Support Candidate - Shanu Gupta
From: Shanu Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 07:14:16 -0500

| | Tech Support Test

Name | Shanu Gupta
E-mail | [email-masked]
Phone Number | (91) 9808180801
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 73 Uttar Pradesh
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mobiquest mobile technology | Technical operations executive | N/A | 20k
Previous Employer 1 | N/A | N/A | N/A | N/A
Previous Employer 2 | N/A | N/A | N/A | N/A

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I check what kind of error have received.
Then according to situation I have to check proxy or check security for privecy.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I start bluetooth service in both device and pair then connect automatically.
What according to you makes you a good candidate for customer service or technical support job? | I think I have fullfill all requirements related to our services for customers within a less time period.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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