Subject: FW: Tech Support Candidate - Mohd Mudassir Islam
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 2 Mar 2021 11:35:17 +0000

Reject

From: Mohd Mudassir Islam <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 25 November 2020 at 9:59 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Mohd Mudassir Islam

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Mohd Mudassir Islam
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8077331404
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      DELHI
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NTT     Associate
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I'll check the Internet connection then, I'll
Try to clear the cache and cookies of the browser
I'll try to reset the browser
I'll try to user different browser if that helps
Then I'll reboot the system if required

Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the bluetooth
Pair the device
Give the security key
Speaker is connected
What according to you makes you a good candidate for customer service or technical support job? I'm working with NTT data handling U.S Bank project there are more than 200application which we support and among all the individual I've the highest quality scores and the CSAT
On a scale of 1 - 5 please rate your fluency in spoken English  4