Subject: Re: Tech Support Candidate - Satish Yadav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 2 Mar 2021 03:57:41 -0700 (MST)

His spoken was average. 
He is having technical experience 
He is an immediate joiner 
His Last salary was 26400/- 
Expectations are As per Company 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Mar, 2021, at 15:07, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Satish Yadav < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 1 March 2021 at 9:32 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Satish Yadav 

	

	
	
			Tech Support Test 
		
	Name 	Satish Yadav 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7892266410 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Arjangarh 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Infinite Computer Solution 	Assocate support engineer 	Nov 2020 	26410 
Previous Employer 1 	PSPL 	Technical Support Executive 	Nov2019 	18000 
Previous Employer 2 	PMPS Technologies 	Operational Manager 	July 2018 	14000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Restart the system. 
2. Clear cache and cookies. 
3. Check the internet connectivity whether its working or not. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Turn on Bluetooth of the mobile phone from settings. 

2.Turn on Bluetooth of the speaker. 

3.Search for the Bluetooth device name(Speaker) on mobile phone. 

4.Click on pairing option. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have experience of handing client and internal user of American express and R1 RCM. I have a great exposer in supporting user for Desktop, Laptop and windows and Linux OS and with that issues regarding headset connectivity and some of the VDI issues also. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4