Subject: Tech Support Candidate - Piyush Goyal
From: Piyush Goyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 04:07:21 -0500

| | Tech Support Test

Name | Piyush Goyal
E-mail | [email-masked]
Phone Number | (011) 8076531250
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rnfi | Sales | 9 January | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will checked one more time because due to some time glitching problem face in website and check different kind of parameter after that i will take the finally decision.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First step start on Bluetooth speaker
Second step click on Bluetooth icon in phone
Third step pairing speaker and phone
Fourth step playing any kind of music video voice etc

What according to you makes you a good candidate for customer service or technical support job?

In according to my thing as a good candidate for customer service as a customer service provider person is understand.  Customer what kind of problem facing product or service. First off all he listen to carefully problem and provide a best solution. And provide a assurance these kind of problem don't facing in future.
As a technical support person have full knowledge of specialist gadget and any other substitute and solve any default quickly

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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