Subject: Tech Support Candidate - SATISH THAKUR
From: SATISH THAKUR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 2 Mar 2021 02:27:58 -0500

| | Tech Support Test

Name | SATISH THAKUR
E-mail | [email-masked]
Phone Number | (+91) 9899277807
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Mussoorie
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SHIPRA HOTELS LTD | SR IT EXECUTIVE | | 28000
Previous Employer 1 | HOTEL PATLIPUTRA CONTINENTAL | IT EXECUTIVE | | 22000
Previous Employer 2 | MOSAIC HOTEL NOIDA | DESKTOP SUPPORT | | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | FIRST CHECK USER INTERNET
Please list the steps to connect a Bluetooth speaker to your mobile phone. | FIRST WE HAVE OPEN BLUETOOTH & SELECT
What according to you makes you a good candidate for customer service or technical support job? | PATIENCE, ABILITY TO COMMUNICATE CLEARLY, PROBLEM SOLVING SKILLS
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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