Subject: Re: Tech Support Candidate - Asaveri Meenakshi
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 2 Mar 2021 00:05:23 -0700 (MST)

She dont have any technical experience. I forwarded her number to Niren for Homebox 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 1 Mar, 2021, at 20:29, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Asaveri Meenakshi < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 28 February 2021 at 8:35 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Asaveri Meenakshi 

	

	
	
			Tech Support Test 
		
	Name 	Asaveri Meenakshi 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(201009) 9030213430 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Shahberi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Amazon 	Technical support 	5/02/2020 	30000 
Previous Employer 1 	Na 			
Previous Employer 2 	Na 			
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly, I will refresh the page and try again as somtimes the servers might take longer to respond. Then, I will try and see if I can open any other website. If I can open any other website, I will close the browser and open it again. If I can't open any other website, then I will see if there are any issues with the network connectivity. If the network connection doesn't work, then I will try to troubleshoot the network by reconnecting it. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Open the settings option on the phone. 
2. Click on the option that says 'networks and connections '. 
3. Then, click on Bluetooth. 
4. Click on the option that says 'On'. 
5. Then, switch the speakers on. 
6. On the screen of your mobile, see if the name of your speaker pops up. 
7. Click on it and they are then connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	According to me, a good candidate for technical support or customer service job is someone who is patient, calm and maintains cool even in a tough situation. I have previously been trained for technical support and believe that I can do well once I learn the process here. I am ready to take new opportunities and would love to join a company that would enhance my skills. Also, I believe I have excellent communication skills, hence I think I would be a good fit for customer service. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5