Subject: Re: Tech Support Candidate - PRITY DESHWAL
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 1 Mar 2021 23:58:13 -0700 (MST)

She dont have technical experience, 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 1 Mar, 2021, at 20:20, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: PRITY DESHWAL < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 28 February 2021 at 7:42 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - PRITY DESHWAL 

	

	
	
			Tech Support Test 
		
	Name 	PRITY DESHWAL 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 7055647974 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	SECTOR 15, NOIDA 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	ACCENTURE 	TECH SUPPORT 	CURRENTLY WORKING 	25000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Restart My Device. 
2. Make Sure the Internet Connection Works. 
3. Check if the Website is Down for Everybody or Just Me. 
4. Clear your cache and cookies. 
5. Try a different web browser. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Go to settings. 
2. Tap the Bluetooth option. 
3. Turn on Bluetooth. 
4. A list of available devices will appear. 
5. If speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it. 
6. On your mobile select your speaker and that’s it, you’re connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	1. Multitasking 
2. Good listening 
3. Patience 
4. Responsibility 
5. Problem solving 
6. Being a team player 
7. Communication skills 
8. Positive attitude 
9.The capacity and willingness to learn 
10. Time management 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4