Subject: Re: Tech Support Candidate - Adarsh Chauhan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 1 Mar 2021 23:41:05 -0700 (MST)

His spoken is not that much attractive 
And he is having only 6 month experience which is also not look suitable for EPOS 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 1 Mar, 2021, at 17:48, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Adarsh Chauhan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 1 March 2021 at 4:21 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Adarsh Chauhan 

	

	
	
			Tech Support Test 
		
	Name 	Adarsh Chauhan 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9958925717 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Amazon 	Customer service associate 	28 Feb 2021 	21000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Method 1 : 

I'll look for advanced option there and then to open that site in advanced level on chrome browser. 

Method 2: 

I'll use vpn and then try to open that site. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Steps : 
1. Try to switch on the speaker first with the 'on' button given. 
2. Then open bluetooth settings on your phone and try to see the list of currently available devices to connect. 
3. Click the almost similar named device if it is available in the list. 
4. The speaker will confirm with any sound that it is connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	According to me I've certain skills that are perfect for being a technical support for customers : 

1. Customer- focused, Self-starter and Results driven customer service professional, providing outstanding support in a fast-paced inbound call center environment. 
2. Work cooperatively as a team player managing high volume calls, with proven ability to meet customer demands, resolve issues promptly and reconcile customer accounts appropriately. 
3. Prioritizes workload and requires little or no supervision. 
4. Capable of handling multiple tasks while maintaining a high attention to detail. 
5.Understands work expectations, follow established guidelines and is flexible and adapts to work change. 
6. Excellent oral, written, and presentation skills. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4