Subject: Tech Support Candidate - Krishnakant Digharra
From: Krishnakant Digharra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 11:06:18 -0500

Tech Support
Test

Name

Krishnakant
Digharra

E-mail

[email-masked]

Phone Number

(07524) 8871644788

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Quess corp

L1 tech support

15/12/2020

20000

Previous Employer 1

VIPTL

Microwave installation and
comissioning

15/2/2020

17500

Previous Employer 2

Choudhary construction

Field
engineer

15/3/2018

15000

In your past experience
you have (select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Restart my device

Make sure internet connection works

Check if thewebsite is down for everybody or just me

Try another browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Swipe down
from top of the screen

Touch and hold Bluetooth

Tap pair new device

Tap the name of Bluetooth device you want to pair with your device

What
according to you makes you a good candidate for customer service or technical
support job?

The ideal candidate tends to be passionate about
their work and get a lot of enjoyment and pleasure out of it. Reliability:
Tendency to behave in an uncompromising and consistently honest, moral, and
ethical manner.

On a scale of 1 - 5 please rate your
fluency in spoken English

4