Subject: FW: Tech Support Candidate - PRITY DESHWAL
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 1 Mar 2021 14:50:32 +0000

First round

From: PRITY DESHWAL <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 28 February 2021 at 7:42 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - PRITY DESHWAL

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    PRITY DESHWAL
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7055647974
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      SECTOR 15, NOIDA
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ACCENTURE       TECH SUPPORT    CURRENTLY WORKING       25000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1.  Restart My Device.
2. Make Sure the Internet Connection Works.
3. Check if the Website is Down for Everybody or Just Me.
4. Clear your cache and cookies.
5. Try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. Go to settings.
2. Tap the Bluetooth option.
3. Turn on Bluetooth.
4. A list of available devices will appear.
5. If speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it.
6. On your mobile select your speaker and that’s it, you’re connected.
What according to you makes you a good candidate for customer service or technical support job? 1. Multitasking
2. Good listening
3. Patience
4. Responsibility
5. Problem solving
6. Being a team player
7. Communication skills
8. Positive attitude
9.The capacity and willingness to learn
10. Time management
On a scale of 1 - 5 please rate your fluency in spoken English  4