Subject: Tech Support Candidate - Haroon Rashid
From: Haroon Rashid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 09:28:56 -0500

| | Tech Support Test

Name | Haroon Rashid
E-mail | [email-masked]
Phone Number | (+91) 9110094636
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Munirka, JNU, New Delhi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | French language customer service executive

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I'll check my internet connection. Maybe it can be error coz of internet connection. I'll reopen the website and i believe that it'll work definitely..

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I click on Bluetooth in my phone and
There is search option and i get the option and again i click on the option to connect.

What according to you makes you a good candidate for customer service or technical support job? | A customer service executive work is to help the customer and resolve their problem. A good customer service executive is that who solve the customer problems and make them happy..
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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