Subject: Tech Support Candidate - Pradeepvishnoi Pradeep
From: Pradeepvishnoi Pradeep <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 09:27:54 -0500

Tech Support
Test

Name

Pradeepvishnoi Pradeep

E-mail

[email-masked]

Phone Number

(246763) 9599167506

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida 62

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Tech Mahindra

Csa

31 Jan

2021

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Need to
ask to customer in which browser is having issue as inform to customer use the
another browser .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Enable the Bluetooth through device , getting
the search name and connect it

What according to you makes you a good candidate
for customer service or technical support job?

Tech
support , because getting the Innovation and different experience

On a
scale of 1 - 5 please rate your fluency in spoken English

4