Subject: Re: Tech Support Candidate - Amanjot Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 1 Mar 2021 13:50:44 +0000

Reject

From: Amanjot Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 25 February 2021 at 4:32 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Amanjot Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Amanjot Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7986108845
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mumbai
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Windows L1
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Wipro infotec   Administrator   20 aprial 2021  24000
Previous Employer 1     It cons         Technical support       2015    16000
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) Many basic problems  can solved simply by restarting.
2)make sure the internet connection work and check the other site if working
3)check the website down through checkers.
4) ping the site
5) if the issue us with cookies or cache clear them.
6)check with tool where a broken connection exists.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1) swipe down from thentop of the screen
2) touch and hold Bluetooth
3)tap to pair new device and select the pair device
4)follow any on screen instructions
What according to you makes you a good candidate for customer service or technical support job? 1) i am good learner
2)i follow the technical instructions
3) working qu
4) handling technicall support from last 6 years
5) inam flexibe having knowledge  to handle the user's
On a scale of 1 - 5 please rate your fluency in spoken English  4