Subject: Tech Support Candidate - Aman Sharma
From: Aman Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 08:06:18 -0500

| | Tech Support Test

Name | Aman Sharma
E-mail | [email-masked]
Phone Number | (+91) 7303172242
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Maruti suzuki | DSE | 6 months | 18000
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will compile the code again and rectify the errors again
Then recompile the code and make it correct

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First switch onn the bluetooth speaker
Then switch onn the bluetooth in mobile phone and pair it together

What according to you makes you a good candidate for customer service or technical support job?

Make them comfert regarding product
And give satisfaction

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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