Subject: Tech Support Candidate - Shubhangi Prakash
From: Shubhangi Prakash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 07:40:18 -0500

| | Tech Support Test

Name | Shubhangi Prakash
E-mail | [email-masked]
Phone Number | (110015) 9654833506
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Moti nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will enter the website again I will check if the website I've entered is correct or not and if I will face the same problem again I will try to refresh it or I will check my interest connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 open bluetooth speaker
2 open phone's bluetooth
3 check for connectivity with both devices name

What according to you makes you a good candidate for customer service or technical support job? | According to me if I'm able to understand the query and problem of my customer and give my best to make them understand all the things related to their problem and communicate with them  I think that makes me a good candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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