Subject: Tech Support Candidate - Subuhi Aziz
From: Subuhi Aziz <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 07:18:29 -0500

| | Tech Support Test

Name | Subuhi Aziz
E-mail | [email-masked]
Phone Number | (110025) 8527887806
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jamia Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to fix my internet. Then try to reload the webpage again. I will switch off wifi, then turn it on, and reload the webpage again. If the problem still persists, it might be due to crashing of website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth speaker and turn on bluetooth on mobile phone as well. If the device has already been connected before, then you can just tap ot the device's name and conmect it, if not, then tap on search for devices and then connect.
What according to you makes you a good candidate for customer service or technical support job? | Someone who is confident, interactive and kind.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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