Subject: Tech Support Candidate - Kunal kumar singh Kunal
From: Kunal kumar singh Kunal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 1 Mar 2021 06:50:43 -0500

| | Tech Support Test

Name | Kunal kumar singh Kunal
E-mail | [email-masked]
Phone Number | (110044) 8384031694
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Badarpur , Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | D vois | Network support executive | 23 april 2020 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check internet connection if internet is working fine then may be website is block in your browser , I will check browser setting to unblock website
Please list the steps to connect a Bluetooth speaker to your mobile phone. | My mobile Bluetooth should be on and the bluetooth in speaker also should be on, (whatever name has given to speaker bluetooth) speaker bluetooth name will show on your mobile , click on it and it will pair your phone with speaker
What according to you makes you a good candidate for customer service or technical support job? | I am good in troubleshooting of hardware nad software and I have basic knowledge of server 2012 r2  as I have worked as a network support executive in d vois company so I have knowledge of network also and as I can see you need a good communication skill in your management so I am good in speaking english
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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