Subject: Tech Support Candidate - Gouri Chawla
From: Gouri Chawla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 28 Feb 2021 10:04:30 -0500

| | Tech Support Test

Name | Gouri Chawla
E-mail | [email-masked]
Phone Number | (+91) 8800753322
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | preet vihar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | N/A

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | N/A | N/A
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to reload the page or site, if still, that continues I will try to clear the cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

I am an iPhone user so the following steps are according to my phone :
1- Open settings
2- Click on <Bluetooth>
3- Select the desired device you wish to connect.

What according to you makes you a good candidate for customer service or technical support job? | I find myself suitable for this job role because being working for customer services demands patience and I think I am quite patient as well as I empathize with people. Therefore I can manage to solve their issues in an effective manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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