Subject: Tech Support Candidate - sparsh kumar
From: sparsh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 28 Feb 2021 03:32:45 -0500

| | Tech Support Test

Name | sparsh kumar
E-mail | [email-masked]
Phone Number | (201102) 8920559734
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Loni Ghaziabad U.P
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Edubridge learning pvt. ltd | sales officer | 15 dec 2020 | 18 k
Previous Employer 2 | S.A.S | Team leader | Mar 2020 | 16 k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open Advance setting url page and then select enable link
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth on by phone after select Bluetooth device of speaker
What according to you makes you a good candidate for customer service or technical support job? | Yes I have knowledge about of D.C.H.M Diploma Holder candidate
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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