Subject: Tech Support Candidate - Tarun Singh
From: Tarun Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 23:13:26 -0500

| | Tech Support Test

Name | Tarun Singh
E-mail | [email-masked]
Phone Number | (+91) 7310768778
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida Sector 63A
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Customer sales service Excutive | | 17300
Previous Employer 1 | Firefliez Travels and Events Private Limited | Event Manager | 04 April 2020 | 21700
Previous Employer 2 | IGT Solutions | Customer Service Executive | 30 October 2019 | 17000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i will check lan wire connections whether it is attched correctly or not then i will restart my browser application and if still i m facing same problem then i will restart my system.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open bluetooth setup in speaker nd then fillow the same prcedure with phone then connect through pairing .

What according to you makes you a good candidate for customer service or technical support job?

1. Good Communication Skills
2. Patient Level
3. Active Listening
4. Quick decision maker
5. Grabing power

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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