Subject: Tech Support Candidate - Amit Tiwari
From: Amit Tiwari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 12:58:17 -0500

| | Tech Support Test

Name | Amit Tiwari
E-mail | [email-masked]
Phone Number | (90983) 02508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ORELL TECHOSYSTEM INDIA PVT LTD | TSE | 5 Aug | 16500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. I will check the internet connection
2. I will check whether the user is using the correct domian to access or not.
3. i will check whether the server has some issues.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 . Will open the blueetooth of both device i.e mobile and speaker blueetooth
2. Click on add new device
3 . Click on pair device.
4. Device get connected

What according to you makes you a good candidate for customer service or technical support job? | I am alway try satisfied customers till i can.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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