Subject: Tech Support Candidate - Dollysharma Mr. Navneet kumar
From: Dollysharma Mr. Navneet kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 10:21:52 -0500

| | Tech Support Test

Name | Dollysharma Mr. Navneet kumar
E-mail | [email-masked]
Phone Number | (+91) 9667534475
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ballabgarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nav jyoti senior secondary school | Computer teacher | Present | 20000
Previous Employer 1 | Ericsson india pvt ltd | Project coordinator | 19/11/2019 | 23000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Dollysharma

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1: open bluetooth
. Step2: sharing bluetooth.
Step3 : pairing connection
Step 4 match bluetooth code
Step 5: connect success fully
Step 6 end

What according to you makes you a good candidate for customer service or technical support job?

Best communication and self confidence.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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