Subject: Tech Support Candidate - Ashutosh Darpan
From: Ashutosh Darpan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 09:24:25 -0500

| | Tech Support Test

Name | Ashutosh Darpan
E-mail | [email-masked]
Phone Number | (+91) 8285473148
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New ashoknagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
VoIP
Networking

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Vamdek | Sr Network Engineer | | 28000
Previous Employer 1 | Duendu infotech | Market analyst | March 2019 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | It totaly depends on the type of error occurred.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1-switch on the Bluetooth of both the devices
2- search the speaker on the Bluetooth available devices
3-allow it to pair to get both the device connected

What according to you makes you a good candidate for customer service or technical support job? | I am a patient person, moreover I have a good management skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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