Subject: Tech Support Candidate - Vishal Vishal
From: Vishal Vishal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 05:32:27 -0500

Tech Support
Test

Name

Vishal
Vishal

E-mail

[email-masked]

Phone Number

(+91) 7404260173

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Rohtak

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Sequel One Solutions pvt ltd

Associate Engineer

12500

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Firstly
check the internet connection, after that reset the browser cache and history
setting in browser, after that check the antivirus, after that I am checking
that site is working on another browser or not. If that site working on another
browser it means there might be issue in browser, so uninstall & reinstall
the same..

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly power on the Bluetooth device, after
that power on Bluetooth in phone, after that search the Bluetooth, then click on
Bluetooth device

What according to you makes you a
good candidate for customer service or technical support job?

I love to help the people's who are facing technical issues,

On a scale of 1 - 5 please rate your fluency in spoken
English

3