Subject: Tech Support Candidate - Priyanka Verma
From: Priyanka Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 27 Feb 2021 00:06:04 -0500

| | Tech Support Test

Name | Priyanka Verma
E-mail | [email-masked]
Phone Number | (91) 9599856405
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mayur vihar pH 1 Delhi 91
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Ienergizer | Executive | 1st august | 13500
Previous Employer 2 | Teleperformance | Sr executive | 3rd May | 21500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As I don't have any experience on technical so if I am getting this error then I'll either change the website to serch.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1 : switch on the Bluetooth of the speaker and mobile
Step 2 : long press to Bluetooth option then Bluetooth page will open
Step 3 : pair the name which u have saved for speaker
Step 4 : connect the same

What according to you makes you a good candidate for customer service or technical support job? | I am very calm nature of girl, I am a good listener which is more important for customer service jobs, and my patience level is also good enough to handle iratted customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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