Subject: Tech Support Candidate - Dileep Singh
From: Dileep Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 14:56:33 -0500

| | Tech Support Test

Name | Dileep Singh
E-mail | [email-masked]
Phone Number | (+91) 8756324250
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Innovative marketing agencies | CSE | 26/02/2021 | 22000
Previous Employer 1 | R G TECHNOSOLUTIONS PVT LTD | FIELD ENGINEER | 20/06/2020 | 19000
Previous Employer 2 | KALSI MICRO MEASUREMENTS AND INSTRUMENT PVT LTD | ENGINEER | 18/05/200 | 18000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will open that error and do the correction for opening the website. After resolved the error open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we will on the Bluetooth of the speaker after that open the Bluetooth of my mobile and then search the speaker 's Bluetooth. After that connect the Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | Good communication and providing best service of the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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