Subject: Tech Support Candidate - adil qureshi adil
From: adil qureshi adil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 09:45:56 -0500

| | Tech Support Test

Name | adil qureshi adil
E-mail | [email-masked]
Phone Number | (91) 7987518168
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | mayur bhihar phase 2
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | techno task pvt Ltd | customer service associates | 21st march | 9000
Previous Employer 1 | trujet | customer service assistant | 14th jan 2020 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a computer user first I Check my internet work proper or not than Check firewall is off or on because some time some web site need security. some websites show advanced options before open this web site not secure so they give security certificates is required. than Check start https extension include in url or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1- first open bluetooth in your mobile phone
step 2- press search devices
step 3- selected your speakers bluetooth name
step 4- make pair between mobile and speakers and use your bluetooth connection

What according to you makes you a good candidate for customer service or technical support job? | As per my technical knowledge i am really good in technical support. I have good knowledge of networking,  computer peripheral. I know how to do troubleshoot of any problem related to networks devices or computers or cable.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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