Subject: Tech Support Candidate - Khushbu Kumari
From: Khushbu Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 09:16:00 -0500

| | Tech Support Test

Name | Khushbu Kumari
E-mail | [email-masked]
Phone Number | (91) 7999279194
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector 64
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Karvy company | Bpo | 5-11-2019 | 10k
Previous Employer 2 | Deconstruction company | Telecom | 7-08-2020 | 12k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check net connection. If net connection is good then reopen the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings  .
Tab the bluetooth option.
Turn on bluetooth.
A list of available  devices will appear
If your speaker is not listed pree the button on your speaker  that makes it discoverable- it's often a button with a bluetooth  symbol on it

What according to you makes you a good candidate for customer service or technical support job? | Have a good  communication or good technical  knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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