Subject: Tech Support Candidate - Mohammad BILAL
From: Mohammad BILAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 08:56:01 -0500

| | Tech Support Test

Name | Mohammad BILAL
E-mail | [email-masked]
Phone Number | (201302) 9758089580
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida 70
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | SQUARE YARD | BDE | |
Previous Employer 1 | Flipkart whole sale | Business development executive | Nov 2020 |
Previous Employer 2 | ADROIT SYNEGIC PRIVATE LIMITED | Business development associate | Oct 2019 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | The include the with the web browser website bad DNS SERVER

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- Go to settings.
2- Tap the Bluetooth option.
3- Turn on Bluetooth.
4 - A list of available devices will appear.
5 -If your speaker is not listed, press the button on your speaker that makes it discoverable – it's often a button with a Bluetooth symbol on it.

What according to you makes you a good candidate for customer service or technical support job? | I decided to go into technical support because I've been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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