Subject: Tech Support Candidate - Banaja Behera Banaja
From: Banaja Behera Banaja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 08:01:40 -0500

| | Tech Support Test

Name | Banaja Behera Banaja
E-mail | [email-masked]
Phone Number | (91) 7606946406
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Baripada
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Wipro | Test Engineer | 30 July 2020 | 28100
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I am going to the details of website .Than I am understanding the error.Than I am test the error in Jira.Than I am preparing the document in Microsoft Word.Than I am send the document to my senior software engineer.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I am on Bluetooth on my Phone.Than I am searching the Fevice.Than pair the device than bluetooth will be connected.
What according to you makes you a good candidate for customer service or technical support job? | I am understanding the customer issue.I am good for this position.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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