Subject: Tech Support Candidate - Sumit Kumar
From: Sumit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 06:38:48 -0500

| | Tech Support Test

Name | Sumit Kumar
E-mail | [email-masked]
Phone Number | (011) 8750085896
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Udaipur Rajsthan
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Gainwell commosales pvt. Limited | Junior engineer | | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly check the internet connection and if connection is off then click to on after that you can search the url.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1- on the bluetooth of the speaker.
Step  2- on the bluetooth of the mobile.
Step 3 - search the name of bluetooth name of the speaker.
Step 4- click on the name of the speaker bluetooth and connect them

What according to you makes you a good candidate for customer service or technical support job? | Good communication, good life style, good thinking process, handle the situation
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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