Subject: Tech Support Candidate - DEEPAK MEENA
From: DEEPAK MEENA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 04:39:44 -0500

Tech Support
Test

Name

DEEPAK
MEENA

E-mail

[email-masked]

Phone Number

(303108) 9460006016

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

KOTPUTLI JAIPUR

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

JUMIO INDIA PVT LTD

SR NETWORK ENGINEER

13 may
2017

27000

Previous Employer 1

JEWELS INFOSYSTEM PVT
LTD

HW
& NW ENGINR

JUNE 2017

18000

Previous
Employer 2

DATA INFOSYS PVT LTD

RF & NETWORK ENGNR

DEC
2016

12000

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I will first check my internet connection that m
connected or not. If connected and problem still exist then i will check my DNS
and GATEWAY ADRS. If its fine then I will clear my cookies and cache and then
REPOEN it... It Will solve my issue... and if doesnt then i will check ip
address of NDTV.COM by DOS and will use ping command to check the response.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. Turn on bluetooth on mobile.

2. Turn on speaker and press the power or bluetooth button to activate bluetooth
in speaker.

3. Search speaker name in bluetooth section.

4. Connect it by entering bluetooth password.

What according to
you makes you a good candidate for customer service or technical support
job?

I have good skills in troubleshooting and i can hanfle any
kind of customer weather he/she is rude or soft, I have capability to convience
the customer.

On a scale of 1 - 5 please rate your fluency in spoken
English

4