Subject: Tech Support Candidate - Ouattara OUATTARA
From: Ouattara OUATTARA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 04:27:18 -0500

| | Tech Support Test

Name | Ouattara OUATTARA
E-mail | [email-masked]
Phone Number | (+91) 9515396239
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | seriously, I'm not a computer scientist. So to say that I have a clear solution to do so would be a lie. however, I can ask for someone's help to assist me. then today, with the development of technology, I can find out on the internet how to solve this kind of problem. of course I will.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

you must first have bluetooth. then turn it on and connect it. after that you have to activate bluetooth on the phone. then with the telephone you have to re-find the name of the device that must be connected. once connected, bluetooth becomes operational

What according to you makes you a good candidate for customer service or technical support job?

Above all, I am a francophone. I have a bachelor's degree in management. I am currently in the last year of a Master in Business Management.
who says management means relationship with customers. customer satisfaction is the most important element in marketing that I have studied in 5 years.

I really believe I am Capable. very sincerely. I have the required skills

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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