Subject: Tech Support Candidate - Garima Munjal
From: Garima Munjal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 04:06:48 -0500

| | Tech Support Test

Name | Garima Munjal
E-mail | [email-masked]
Phone Number | (110064) 8920-274984
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hari nagar, new delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I’ll cross the site and then refresh my browser and then again i’ll try to open that website

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to setting
click on bluetooth
Then connect it with your speaker name

What according to you makes you a good candidate for customer service or technical support job? | My positive  attitude and the way i talk to customers
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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