Subject: Tech Support Candidate - MANOJ KUMAR YADAV
From: MANOJ KUMAR YADAV <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 26 Feb 2021 03:48:05 -0500

| | Tech Support Test

Name | MANOJ KUMAR YADAV
E-mail | [email-masked]
Phone Number | (233310) 9871622143
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sec 12
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Isik venture | L1 desktop support engineer | 28/feb/2021 | 18000
Previous Employer 1 | Pc solution | L1 desktop support engineer | 07/july/2020 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all I will check the internet connection and find out right.
Than I will restart computer and after connect the internet search (www.ndtv.com)

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all open the Bluetooth icon and open Bluetooth speaker and selecte the speaker name than ok
What according to you makes you a good candidate for customer service or technical support job? | Customer service and customer opinion and customer ratting for me
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |