Subject: Re: Tech Support Candidate - Tanishq Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 25 Feb 2021 06:53:19 -0700 (MST)

Out of Network, will try him later 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 25 Feb, 2021, at 18:11, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Tanishq Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 25 February 2021 at 1:53 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Tanishq Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Tanishq Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8447126246 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	East Delhi 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Concentrix 	CSE 	November 10 2019 	15,500 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. I will try to reload/refresh the same page. 
2. Then I will check if I am connected to internet or not. 
3. If I am still facing the same problem then I will close the browser and open it again and then try to open that website. 
4. If the error I am facing is error 404 then there is a fault in the website not in my browser. 
5. If I am facing error 500 then there is a problem with the server. 
It all depends upon the type of error I am facing. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1 : Turn on your mobile phone’s Bluetooth and the speaker’s Bluetooth. 
Step 2 : Go to settings and open Bluetooth and pair your mobile with the speaker. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am a hardworking person and I have a keen knowledge that f technology and good communication skills and I find technological advances very fascinating so with the help of my skills I can be one of the best candidates for a technical support job. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5