Subject: FW: Tech Support Candidate - Tanishq Sharma
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 25 Feb 2021 12:41:39 +0000

First round

From: Tanishq Sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 25 February 2021 at 1:53 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Tanishq Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tanishq Sharma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8447126246
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      East Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Concentrix      CSE     November 10 2019        15,500
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. I will try to reload/refresh the same page.
2. Then I will check if I am connected to internet or not.
3. If I am still facing the same problem then I will close the browser and open it again and then try to open that website.
4. If the error I am facing is error 404 then there is a fault in the website not in my browser.
5. If I am facing error 500 then there is a problem with the server.
It all depends upon the type of error I am facing.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1 : Turn on your mobile phone’s Bluetooth and the speaker’s Bluetooth.
Step 2 : Go to settings and open Bluetooth and pair your mobile with the speaker.
What according to you makes you a good candidate for customer service or technical support job? I am a hardworking person and I have a keen knowledge that f technology and good communication skills and I find technological advances very fascinating so with the help of my skills I can be one of the best candidates for a technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English  5