Subject: Tech Support Candidate - Giron christ Poaty
From: Giron christ Poaty <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 25 Feb 2021 05:05:37 -0500

| | Tech Support Test

Name | Giron christ Poaty
E-mail | [email-masked]
Phone Number | (+91) 8790009877
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | I m currently in hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | vcc india | french specialist customer care/sale agent | 24th septembre 2019 | 36000/
Previous Employer 2 | equerre Offshore | help desk | 1st march 2020 | 40000/

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You can clear the cache and cookies in your browser and try to navigate to the website with the potential network server error again, or try another website to see if it still occurs ,the website to access just might not be up right now.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of all on the your speaker and his Bluetooth is already set to visible mode, then from your mobile phone then search for your speaker name and click pair and connect
What according to you makes you a good candidate for customer service or technical support job? | my experiences  and knowledges makes me the right candidate for the position and my passion about my work and my determination.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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