Subject: Tech Support Candidate - SURYAKANT TIWARI Suryakant
From: SURYAKANT TIWARI Suryakant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 24 Feb 2021 22:58:42 -0500

Tech Support
Test

Name

SURYAKANT
TIWARI Suryakant

E-mail

[email-masked]

Phone Number

(+91) 8233433584

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

North Delhi

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

Networking - advance

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

SG Encon Pvt.ltd.

Noc engineer

Jan
2021

20

Previous Employer 1

EMS management services Pvt.
Ltd.

Field engineer

July 2018

16

Previous Employer 2

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Hard reset

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First on
Bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

Good
candidate usually embrace the opportunity to try new way Of doing
things.

On a scale of 1 - 5 please rate your fluency in spoken
English

3