Subject: Tech Support Candidate - Preeti Singh
From: Preeti Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 11:01:33 -0500

| | Tech Support Test

Name | Preeti Singh
E-mail | [email-masked]
Phone Number | (+91) 9650809578
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palam
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Supreme technology | Application Engineer (sales support) | 30/10/2016 | 38000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will try to reload the page again. Then will try it on other browser. if it's still showing error then will clear the cache.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth speaker.
Enable the mobile phone's Bluetooth.
Then connect it to the Bluetooth speaker by choosing the Bluetooth device on phone.

What according to you makes you a good candidate for customer service or technical support job? | I have a technical skill set, knowledge and dedication to my work and also have a 6 years of experience in technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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