Subject: FW: Tech Support Candidate - Paras nath barod Paras
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 23 Feb 2021 13:23:20 +0000

First round

From: Paras nath barod Paras <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 23 February 2021 at 1:57 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Paras nath barod Paras

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Paras nath barod Paras
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (0755) 8815238048
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Sehore, Madhya pradesh
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Teleperformance Tse v   19 Feb 2021     30000
Previous Employer 1     5 venture technology    Demand generation executive     30 october 2019 25000
Previous Employer 2     Teleperformance tsr     Tse     13 June 2018    20000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We will check for internet connection if the cable is connected properly. We will use another browser, if the problem still persist, we can check the same website in any other machine like a laptop or mobile phone. If the problem still persist then it could be a problem with the website also.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on the bluetooth in both of the devices. Keep pressing the bluetooth icon and tap the bluetooth device in the search list and the devices will be psired
What according to you makes you a good candidate for customer service or technical support job? I have previously worked with technical support campaigns of Windows and Microsoft Office. I learn quickly and have a control on what I am doing at the time of talking to customers.
On a scale of 1 - 5 please rate your fluency in spoken English  4