Subject: Re: Tech Support Candidate - Deepak Sharma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 23 Feb 2021 04:35:10 -0700 (MST)

His Accent seems strong, Else English and Experience is good. 
His current salary is 35000/- 
Expecting upto 40000/- 
And have to serve 1 month notice 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 23 Feb, 2021, at 16:05, Deeksha Dadu <[email-masked]> wrote: 

First round, also find out the budget 

From: Deepak Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 23 February 2021 at 3:35 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Deepak Sharma 

	

	
	
			Tech Support Test 
		
	Name 	Deepak Sharma 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9503055584 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I live walking distance to office 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	DNEG 	Tech Support 	2 months notice (negotiable) 	6 LPA 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1.Check Internet Connection 
2.Check the Proxy configuration 
3.Restart the system once 
4.If still not working check blockings from ISP or VPN settings 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Turn on BT speakers 
2.Turn on Bluetooth on mobile 
3.Check for BT speaker in the available device list 
4.Click on the device name and wait for it to get paired 
5.Once paired your speaker is connected to bluetooth and can be used to play musics and receive calls 
	What according to you makes you a good candidate for customer service or technical support job? 	I have technical knowledge along with experience in customer centric environment 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5