Subject: Re: Tech Support Candidate - Siddharth S
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 23 Feb 2021 04:12:57 -0700 (MST)

Not Picking 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 23 Feb, 2021, at 13:48, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Siddharth S < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 23 February 2021 at 1:07 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Siddharth S 

	

	
	
			Tech Support Test 
		
	Name 	Siddharth S 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8800934903 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Karol Bagh 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
VoIP 
Dailer 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	GammaProcess hub ind ltd 	IT Executive 	currently working 	17k 
Previous Employer 1 	Sky Power Tek Pvt Ltd 	Project Engineer 	august 2017 	20k 
Previous Employer 2 	Nokia Solutions and Networks 	Fault Management Engineer 	june 2015 	12k 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	will be checking whether the url entered is correct, 
checking the internet connection. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	on bluetooth from mobile setting, 
paring the bluetooth speaker to mobile 
	What according to you makes you a good candidate for customer service or technical support job? 	Spontaneous thinking with excellent analytical skill, 
knowledge in various common Technical issues. 
good hardware and network knowledge. 
Immediate to find the root cause of the technical issue 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5