Subject: Tech Support Candidate - Vanshika Nijhawan
From: Vanshika Nijhawan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 05:35:49 -0500

Tech Support
Test

Name

Vanshika
Nijhawan

E-mail

[email-masked]

Phone Number

(110032) 8168893079

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Fresher

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Restart my device

Make sure the internet connection works

Check if the website is down for everybody

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Go to
settings

Tap the Bluetooth option

Turn on Bluetooth

A list of available devices will appear.

If your speaker is not listed, press the button on your speaker that makes it
discoverable – it’s often a button with a Bluetooth symbol on
it.

What according to you makes you a good candidate
for customer service or technical support job?

The
candidate shows how working for the company aligns with career
ambitions

On a scale of 1 - 5 please rate your fluency in spoken
English

3