Subject: Tech Support Candidate - SAGAR SHARMA
From: SAGAR SHARMA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 04:03:34 -0500

Tech Support
Test

Name

SAGAR
SHARMA

E-mail

[email-masked]

Phone Number

(0522) 9889060882

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

JAIPUR

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

TELLYPERFORMANCE

TECHNICAL EXE

CURRENTLY
WORKING

35000

Previous Employer 1

SPICE JET

FLIGHT
OPERATION

SEPT 2017

22000

Previous Employer 2

HCL

CUST EXE

AUG
2018

16000

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

first we close the window n again open the window
then try we can try other window for browser.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

open
bluetooth ican then select the model

What according to
you makes you a good candidate for customer service or technical support
job?

just becoz of my ability n experience

On a scale of 1 - 5
please rate your fluency in spoken English

5