Subject: Tech Support Candidate - Deepak ranjan
From: Deepak ranjan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 23 Feb 2021 02:00:37 -0500

| | Tech Support Test

Name | Deepak ranjan
E-mail | [email-masked]
Phone Number | (96437) 69678
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector-126,Noida,Near Okhla bird sanctuary Metro station
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | none | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

In order to troubleshoot this problem

1. Restart My Device

2. Ensure the Internet Connection Works

3. Check if the Website is Down for Everybody or Just Me

4. Is the site down for everyone?

5. Try again later.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. switch on the bluetooth on both the device.
2. start scanning for bluetooth.
3. Make sure you have made your bluetooth
device
discoverable.
4. Once you get the prompt,click connect to that
particular device

What according to you makes you a good candidate for customer service or technical support job? | Although I am a fresher,but i am tech enthusiast too. I explore each and every new gadget on youtube.Moreover I have some coding skills by which i can make a responsive website(just the frontend) using html/css  & bootstrap.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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